Professional certification
Service Excellence Certification
A three-level pathway for people who deliver, improve and lead customer service, from the frontline to the executive table.
Officer
CSEO
Certified Service Excellence Officer
Frontline service delivery and customer interaction
Issued by Trusted Rw
Apply
Professional
CSEP
Certified Service Excellence Professional
Service quality, CX improvement and professional practice
Issued by Trusted Rw
Apply
Manager
CSEM
Certified Service Excellence Manager
Leadership, strategy and service excellence transformation
Issued by Trusted Rw
Apply
CSE Officer
CSE Professional
CSE Manager